Ordering Information

By their nature, antique textiles and garments are fragile and need to be treated with TLC.  If you look very carefully, you may find some evidence of age on these unique, one of a kind garments.

Condition Key:

Pristine/Perfect - No obvious evidence of wear and/or no visible flaws.
 
Excellent - Evidence of gentle wear and/or minor visible flaws.
 
Very Good - Evidence of wear and/or some significant visible flaws;
integrity of the piece not compromised.
 
Fair - Signifigant evidence of wear and/or major flaws; piece good for
study purposes.

To Reserve an item in this catalog, please call or email me (see bottom for numbers). Availability is subject to prior sale. Please leave your email address or a fax number and you will receive a response within 48 hours if the item is available (no response means item has been previously reserved/sold).  Once notified that an item is reserved for you, payment must be received within 5 business days of reserve date.  If payment is not received within this time, the item will be released to the next interested customer.

Payment Options are Visa or Master Card (on orders over $100.00), money order, bank or personal check Either phone or fax credit card information; as a precaution, do not email your credit card number.  When using a credit card, please be sure to include type of card, expiration date and the full name as listed on the card.  Please do not send payment unless you have received confirmation that your item(s) is on reserve.  Payment is accepted in US funds only.

For Shipping, UPS is usually used.  Please include a secure street address (not a P.O. Box) when sending payment.    Purchases are shipped within five days of payment by money order or credit card.  Items paid by personal checks will be shipped once the check has cleared (usually 5-10 days).  For smaller pieces, and those valued under $200, priority mail may be used.  Fedex is an option if you have an account number with them for billing and you request them as your carrier.

Shipping Charges:

  • Up to    $100.00 - $7.00
  • $101. - $200.00 - $12.00
  • $201. - $400.00 - $15.00
  • $401. - $700.00 - $20.00 plus additional insurance if necessary.
  • $701. and above - shipping charges will be computed and sent to customer.  Shipping charges quoted above are for packages shipped within the continental US.  Please inquire if package is to be sent out of the country.
Damage claims must be lodged with the carrier.  All pieces are inspected before shipping and are guaranteed as described in this catalog.

Returns are accepted only if the following conditions are met:

Antique Lace & Fashion must be contacted by phone or email within 24 hours of receipt of item you wish to return.  Returns are not accepted without prior authorization.

Once a return is authorized the item must be shipped in the same condition as sent, by the same carrier and fully insured, within 3 days of original receipt. 

When return conditions stated above are met, a refund is promptly issued. Original S/I charges are not reimbursed by Antique Lace & Fashion. All refunds will have a 10% restocking fee deducted (maximum fee, $50.00). If  return conditions are not followed, no refund will be issued. 

No returns are accepted on International purchases.

Layaway sales are accepted on any item priced over $600.00.
 
Terms:
1. All payments must be made by debit or credit card.
 
2. First payment (1/3 of total cost) is due within 5 days of reserve date.
 
3. Second payment (1/3 of total cost) will be charged to your card 30 days after reserve date.
 
4. Final payment (1/3 of total cost) will be charged to your card 60 days after reserve date.
 
5. A layaway agreement form will be emailed or faxed to you upon acceptance of an item for layaway. A signed copy of the form must be returned to me within 5 days of reserve date.
 
6. All layaway sales are final. No returns will be accepted or refunds issued on any layaway item. Should any of the scheduled card payments be declined, all monies paid to date will be forfeited. The item then will be relisted for sale.

PHONE/FAX:  802-463-3333
Email:  oldlace@sover.net

Please address all written correspondence to:

Karen Augusta
Antique Lace & Fashion
33  Gage Street
N. Westminster, Vermont 05101

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